A bunch of updates that have been accumulating — sharing them all in one go.
VeroAI Scribe
For those that have licenses — if you are not finding it helpful, please let me know. The license can be offered to others in the organization.
EPAU
FYI — non-OHIP patients are required to pay for EPAU visits.
New Ultrasound Machines
Big thanks to the WRHNF and the ED leadership for securing the purchase of our new Sonosite US machines. They're a big upgrade from our old machines and available in both departments — currently being stored in the resus rooms at each site.
New Tonopen @ Queen's
FYI — we have now purchased the iCare Tonopen at Queen's, the same as the one available at Midtown.
Health Care Connect
FYI — patients without a family doctor can sign up on this provincial website and be connected with a family doctor within a couple of weeks. There are posters in the ER waiting rooms.
ER Notes
Please complete your notes in a timely manner. Especially important if patients are admitted or a referral is placed — the rest of the team relies on your notes to inform further management.
MEOWS
FYI — some info attached on the MEOWS early warning alerts for pregnant / postpartum patients which is being implemented in the ED.
📄 MEOWS — Provider Reference Tool
Stroke Call
FYI — Dr Teleg will be taking night call for stroke periodically starting mid-June.
Contact Info in PetalMD
Please ensure that you regularly review and update your information in PetalMD, including:
- Cell phone (direct phone number, rather than an office or general department line)
- Pager number
- Email address
- Any other contact details that may be outdated
Occasionally you may need to be reached urgently — it is very important that this info remains up to date.
Translation Service
If you experience problems with the service, please email Ruby.Latif@wrhn.ca.
To support the investigation and allow us to provide meaningful feedback to Lingotec, please include the following details whenever possible:
- Date
- Time (approx)
- Department and/or machine number
- Description of the concern
This information allows the Lingotec team to review the specific interaction, identify the interpreter involved, and investigate the concern. We will attach this info directly to the various iPads so it's available where you need it.
Surgical Tube Questions @ Queen's
FYI — you can page the surgical NPs (Matt Dubuc or Heather Goodie) @ Queen's Monday–Friday, 7 AM–4 PM to assist with non-functioning tubes / drains.